According to Southwest Airline guidelines, all customers over age two have to cover their faces while traveling to curb the spread of COVID-19, which is noted during both the online booking and check-in process. In an update last month, the airline ended face mask exemptions for passengers over the age of 2 and suspended medical exceptions for the PPE, citing evolving data from the Centers for Disease Control and Prevention.
Family booted from Southwest flight after 3-year-old with autism wouldn’t wear mask, mom says
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