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Our safety net is broken: Coronavirus shows how urgently we need to repair it

Our safety net is broken: Coronavirus shows how urgently we
need to repair it 1

This moment of profound challenge has forced safety-net clinics to respond with speed and agility. In just three weeks, we have reinvented our clinic, embracing telemedicine as a means to ensure that patients receive quality care when they need it. Patients have access to medical students, attending physicians, nurse practitioners and social workers 24 hours a day, seven days a week. This allows patients with mild symptoms of COVID-19 to receive medical counseling remotely, without venturing to an emergency room or foregoing care. Students provide no-contact drop-off deliveries of medications to prevent treatment interruption of chronic illnesses and ensure access to critical, symptom-relieving medications at no out-of-pocket cost.

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