Announced last fall, the pilot will serve as an alternative for misconduct complaints, which usually lead to a COPA investigation. For certain situations, such as perceived bias or failures to provide service, the new program will have the complainant and police officer meet face-to-face with the assistance of a mediator to hash out the issue, according to a city news release.
Mayor Lightfoot’s police oversight pick advances, despite controversy over report citing slain Officer Ella French
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