As the virus tore through the nursing home, Jacobs, who is the president of the home’s resident council, said she recalled the phone ringing nonstop at the front desk. And, at the beginning of the outbreak, many staff were out, she said, speculating it could be because they were sick or feared coming to work.
At hard-hit Geneva nursing home where nearly a quarter of its residents died, anger and a rallying cry amid COVID-19 outbreak
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