James received his first shot at a Chicago Walmart, but the pharmacy there told him to make a second dose appointment online rather than scheduling it on site. When James went to the portal, he couldn’t find any available slots, and spent about two weeks trying to secure his second appointment, growing nervous as the days passed. He spoke to customer service reps and the pharmacy, and was told he would receive a call from Walmart to schedule the shot before time runs out.
You’ve gotten your second COVID-19 vaccination shot. When will your life get back to normal?
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